Privacy Policy

We know that you are concerned with how your personal information is dealt with. This privacy policy sets out our current policies and demonstrates our commitment to your privacy.  We may change the content or services found on our website at any time with notice, and consequently our privacy policy may change at any time in the future.  You agree to visit this page regularly and your continued access to or use of the website will mean that you agree to the changes.

Using your personal information
We may collect, store and use the following kinds of personal information:
    •    Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views;
    •    Information relating to any transactions carried out between you and us on or in relation to this website;
    •    Information that you provide to us for the purpose of registering with us; and
    •    Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
    •    Administer the website;
    •    Send statements and invoices to you and collect payments from you;
    •    Send you general (non-marketing) commercial communications to the extent that you have consented;
    •    Send you email notifications which you have specifically requested;
    •    Provide third parties with statistical information about our users – but this information will be anonymised and not be used to identify any individual user; and
    •    Deal with enquiries and complaints may be or about you relating to this website.

Where you submit personal information for publication on our website we will publish and otherwise use that information in accordance with the license you grant us.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser request a page from the server. This enables the web server to identify and track the web browser.

We use two specific types of cookies on this website:
    •    Session cookies, which are temporary bookies that remain the cookie file of your computer until you close your browser (at which point they are deleted); and
    •    Persistent or stored cookies that remain permanently on the cookie file of your computer.

We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated related to our website is used to create reports about the use of the website. Google will store this information.
Most browsers allow you to reject all cookies. For example in Internet explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy" and selecting "Block all cookies" using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Your information will be stored on servers located in the United Kingdom. We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. All such parties are obliged to treat your information in accordance with the scope of your consent and the law in their contracts with us.

In addition we may disclose your personal information:
    •    to the extent that we are required to do so by law;
    •    in connection with any legal proceedings or prospective legal proceedings; and
    •    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

In the event of any of the above occurring we shall inform you of any such disclosure if lawfully permitted to do so. Except as provided in this privacy policy we will not provide your information to third parties.

Contacting us
If you would like to update any information we hold on you please contact us at
If you would like to complain about how we are using or disclosing your data please contact us at
If you wish to receive information on what personal data of yours we hold please contact
If you would like to vary how we use your information or contact you please contact us at
If you would like us to delete your information from our records please contact us at

Terms and conditions
By accessing this website (“Site”) you agree to be bound by the following terms and conditions (the “Terms).  Before using this Site you should read carefully the Terms and also our Privacy Policy.  By accessing this Site you are indicating that you have read, acknowledged and agree to be bound by the Terms as detailed below.  Note by accepting these Terms you also agree to “cookies” being placed on your computer (please see our Privacy Policy for further information on the cookies our Site uses). If you do not agree to the Terms please refrain from using this Site.

Reliance on information posted & disclaimer
The materials contained on our Site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this Site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this Site.

Information about us
STEP is a partnership between Kajima Partnerships and Sir Robert McAlpine Capital Ventures who have a demonstrable record of delivering in partnership with the public sector and are committed to ensuring the delivery of first class mental health facilities. For further information go to and

Accessing our Site
Access to our Site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site.  
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.

You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Site changes regularly
We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

Our liability
We have endeavoured to ensure that all information and software contained on this site has been obtained from sources that we believe to be reliable. The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy or fitness for a particular purpose. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
    •    All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
    •    Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any sites linked to it and any materials posted on it, including, without limitation any liability for:
    •    loss of income or revenue;
    •    loss of business;
    •    loss of profits or contracts;
    •    loss of anticipated savings;
    •    loss of data;
    •    loss of goodwill;
    •    wasted management or office time; and
    •    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our Site
We process information about you in accordance with our privacy policy above. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

Links from our Site
Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. We do not endorse them or authorise you to access information on those sites or resources.  We have no control over the availability, suitability or contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When you access a site via our Site we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.  

Jurisdiction and applicable law
These Terms are subject to English law. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Site.  
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Site.

Your concerns
If you have any concerns about material which appears on our Site, please contact

Thank you for visiting our Site.